Summer Gedall
Lulham Close, Telscombe Cliffs
07393868310
summermarie.co.uk
A hardworking and productive individual who is resilient and reliable. I am professional and organised and have exceptional written and verbal communication skills. I work well both independently and in a team and I am comfortable leading others when required. I have an excellent eye for detail and am able to prioritise tasks when necessary and work concisely in high pressure scenarios. I am resourceful, analytical and fully computer literate – with experience using a range of Microsoft and Adobe applications.
Skills:
- Experience using Adobe InDesign and Adobe Audition
- Intermediate Microsoft Office skills (Word, Powerpoint, Excel, Outlook)
- Experience using a range of administration systems to input and manage data
- Copywriting in a range of genres for different print and online platforms
- Able to use social media to inform and communicate with potential customers and clients as well as promoting events and content
- Basic shorthand
Experience:
White Horse Hotel
July 2020 – Present
FOH Team Member/ Receptionist
- Checking in guests/making bookings via our administration system
- Handling sensitive and confidential data
- Using the telephone to deal with customer enquiries
- Taking cash and card payments using the correct method to ensure accuracy and efficiency
- Providing excellent customer service by ensuring customers are safe and happy
- Handling customer complaints and feedback
- Completed extensive online training covering areas such as data protection, customer, service, and safety in the workplace.
Thorntons
Sept 2019 – March 2020
FOH Team Member/ Host
- Supported management team with the shop launch following a huge refurbishment and refit
- Prepared and served hot and cold food following health and safety guidelines at all times
- Worked with colleagues to establish a staffing plan that would ensure staff, customer and business needs were always being met even in busy times
- Assisted in stock management procedures
- Completed extensive external training in Customer Service
Purple Revolver
June 2018 – June 2019
Content Creator/Copywriter
- Liaised with event organisers to implement the correct PR strategies for our clients
- Conducted interviews face to face, via telephone, and via email using correct etiquette and ensuring correct procedures were followed
- Shot and edited content for promotional pieces for local businesses and events
- Sourced and produced a range of multimedia pieces for the website
- Wrote a number of press releases ensuring accuracy and precision
- Handled interviewees personal data safely and effectively according to guidelines
Education:
Liverpool John Moores University | BA Journalism
Sept 2016 – June 2019
BA Honours Journalism – 1st
Sussex Downs College | A Levels
(Sept 2014 – June 2016)
English Language – B
Business studies – B
Psychology – C
Seaford Head School |GCSE’s
(Sept 2009 – July 2014)
14 GCSE’s A* to B (English A*, Mathematics A)
Hobbies and Interests:
I enjoy reading, watching documentaries, and writing about subjects I am passionate about. I love expanding my knowledge and learning new skills, and therefore tend to multitask and work on many projects at once in order to keep my brain stimulated. I maintain balance in my life by taking the time to go on walks and recharge so that I am able to work to my full potential whilst at my place of employment.
REFERENCES AVAILABLE UPON REQUEST
